Privacy Policy
Effective Date: 23rd May 2026
Business Name: Captured Pixels Pty. Ltd.
Website: https://capturedpixels.com.au/
Contact: https://capturedpixels.com.au/#contact-us
At Captured Pixels Pty. Ltd., we are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles contained in the *Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website and services.
1. What Information We Collect
We may collect personal information including:
- Your name
- Email address
- Phone number
- Business name
- Billing and payment information
- Website login credentials
- IP address and browser information
- Information submitted through contact forms
- Any other information you provide to us directly
We may also collect non-personal information such as website usage statistics through analytics tools.
2. How We Collect Information
We collect information when you:
- Contact us through our website, email, or phone
- Request a quote or proposal
- Engage us for web design or development services
- Subscribe to newsletters or marketing communications
- Use our website
- Provide access to third-party platforms or hosting services
We may also collect information through cookies and analytics technologies.
3. How We Use Your Information
We use your information to:
- Provide web design and development services
- Communicate with you about projects and enquiries
- Process payments and invoices
- Improve our website and services
- Send service updates or marketing communications
- Comply with legal obligations
- Maintain website security and prevent fraud
4. Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience and collect website traffic data.
We may use third-party analytics services such as:
- Google Analytics
- Meta Pixel
- Other marketing or analytics tools
You can disable cookies through your browser settings, although some parts of our website may not function correctly.
5. Disclosure of Personal Information
We may disclose your personal information to trusted third parties where necessary to provide our services, including:
- Website hosting providers
- Domain registrars
- Payment processors
- Email and marketing platforms
- Cloud storage providers
- Contractors or developers working on your project
Some third-party providers may store data outside Australia.
We do not sell your personal information.
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if necessary. To make a request, please contact us using the details below.
8. Marketing Communications
We may send marketing communications about our services. You can opt out at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Retention of Information
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be published on our website with the revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Captured Pixels Pty. Ltd.
PO Box 4004
Denistone East NSW 2112
Australia
+61 2 9640 0401
capturedpixels.com.au/#contact-us